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Try Crunch Accounting For Free
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Volusion Review – My First Impressions
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Find The Bright Spots of Your Business

Try Crunch Accounting For Free

I’m a big fan of Crunch Accounting. I love the simplicity, and I love the convenience. It’s not for everybody but it’s perfect for me.

Crunch is an accounting solution, exclusive to the UK, for freelancers and small businesses. I’ve been using the software for over a year, and I’ve endorsed it to many other Internet Marketers with similar business models.

It’s a sleek, easy-to-use and very potent weapon in the battle to stay on top of my company’s finances, and by that virtue my own sanity.

Before Crunch, I was a disorganized slacktopus of number stained notepads, overflowing ‘in-baskets’ and accounts that only sometimes made sense. The resulting mess had my titties in a twist on more than one occasion. I spent much of my time in Thailand wondering if HMRC would be there to collect me – whip in hand – when I re-entered the UK.

What have I missed? What have I done wrong?” Those thoughts kept me awake at night, or at least until I wisened up to the fact that keeping track of my accounts ‘the good old fashioned way’ wasn’t exactly working out.

Crunch got my company accounts in order. And despite the fact they still haven’t integrated support for foreign currency transactions, I’m very satisfied with the service.

Last week I spoke to Darren Fell, founder and Managing Director of Crunch, and he had some news that may tempt those of you who didn’t bite my initial positive review of the service.

It’s no secret that Crunch has been growing at a rapid rate. The software seems to boast new bells and whistles every time I login, which is either a testament to their proactive reinvestment, or a damning indictment of how often I actually log in. Probably a bit of both.

Either way, the latest development is more than just a software upgrade.

Crunch is being set free.

Well, kinda…

Crunch has unveiled a stripped down ‘Solo’ package for those who want to use their software free of charge. It’s not the whole shebang – some key features, like your bank feeds, remain upgrade-only – but it’s an impressive raft of features for anybody who wants to track, create and manage their invoices and expenses.

Perhaps more importantly, it’s a workable platform for startups and those on small budgets who need to get their accounts in order, but don’t have the flexibility to commit to a monthly plan of £70-or-so after VAT. You can join for free, track your company’s financial activity, and then upgrade seamlessly when the time comes (hopefully!) that you need a more complete solution.

I think it’s a deadly smart move from Crunch. Their software already boasts the holy grail of a simple interface matched to powerful functionality. It’s an impressive package, particularly when you stack it up against the competitors out there – many of which are overpriced, not to mention complete bastards in the user-friendliness stakes.

By offering an entry-level package, I would expect a lot of trial users to convert in to paid customers from the software advantages alone. Another wave will convert after the first whiff of taxation stress. I include my girlfriend and her newly launched limited company in that bracket. She signed up for a peek this week, much to my relief. Her previous outlook to taxes was “Well, you can help me with them, can’t you?

Those sweet words,” my dogs would bark, knowing damn well they’re about to be charged out the front door on ‘walkies duty’ in my bid to escape.

The second part of Crunch’s product rejiggery involves a new service called ‘Max’.

Max is designed for small businesses who need just a little bit more, as Darren put it. Priced at £89.50 per month, Max users can support up to four directors and ten employees on the payroll. It’s a premium service, designed to satisfy those customers with slightly more complex needs than a rogue Internet Marketing cowboy such as myself.

As part of the Max service, you will receive your own dedicated senior accountant, and a much more hands-on ‘We’re in this together‘ approach to your dealings. That includes a twice-yearly accounting health-check with your advisor. Sounds pretty cute and whimsical to me, but I’m sure there’ll be takers.

These new product launches, the first since Crunch started in 2009, should position the company to capture an even greater share of small businesses and freelancers in the UK.

I recommend you take a look at the Solo package if you were on the fence about trying them before. Take a nose around the software and see if it ticks the right boxes for your business.

Crunch are good peoples. Good peoples with a good product. I think they will continue to grow, and you’ll definitely be hearing a lot more about them.

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Volusion Review – My First Impressions

I recently registered with Volusion to setup my own commerce store at FinchPremiums.com. I’ve been experimenting with the software for 2 weeks now, and I’m impressed at how many bases they’ve managed to cover. If you sell products – online or offline – Volusion is a powerful beast that deserves a closer look.

If nothing else, it’s certainly a step up from E-Junkie.

Volusion review pic

Volusion: The Basics

Volusion simplifies the process of running an online store. It’s branded as the definitive all-in-one ecommerce solution, boasting 24/7 support, and over 35,000 active websites currently using the software.

Volusion looks mighty fine in the presentation stakes. It’s sleek and professional. The product listings, checkout process and homepage are distinctly un-Clickbank, which is always a good thing in my book.

You can choose to install one of the many existing design templates, or hack it together yourself. I got lucky with one of the ready-made templates being a perfect match for what I was looking to achieve.

There are a number of payment gateways available; including PayPal, Google Checkout, wire transfers, electronic cheques, money orders and straight up cash (seriously, how many online stores accept a fistful of dollars these days?).

You can also apply for a merchant account to handle credit and debit card transactions in-house. While I do like the idea of a one-page checkout, I don’t hate Paypal enough to want to go through the ball ache of setting up a merchant account. Horses for courses, right?

Why I’m a Fan

Before using Volusion, I had been selling my products via a rather primitive ‘Add to Cart‘ button on your typical WordPress page. There are three features I wanted that required ugly hacks to mesh with the E-Junkie shopping cart: coupon codes, Facebook integration and an efficient affiliate program.

Coupon codes are easy to setup with Volusion. You can set as many codes as you want, and they look far less jarring than they did with E-Junkie. Previously I would be forced to ask the customer for their coupon code in a dirty text field before clicking any checkout button. This led to many customers bailing on a purchase because they couldn’t find a coupon code and didn’t want to miss out on a deal. Not a problem with Volusion.

The Volusion affiliate program is a must-have for anybody like myself who relies on word-of-mouth buzz to promote his products. Affiliates can sign up and receive a fixed % commission, or a specific payout set at the product level. If you have ‘super affiliates’, you can reward them Amazon-stylio by ramping up their commission for extra sales delivered. Very nice, very sleek and very easy to manage.

Volusion is also nicely prepared to jump on future trends. There is complete integration with Facebook, the ability to set ‘Daily Deals’, and even the option to run your own rewards scheme. Some of the more visual features, like bestselling lists and featured products, can be added in the space of about 5 seconds using the many fully customisable widgets.

I haven’t immersed myself in these features yet as I’m only selling 4 products, but they look like excellent tools for increasing sales. Arguably Volusion’s greatest selling point is how effectively it presents your products, and how easily it lets you promote them.

If you have a great idea, there’s every chance you can execute it within the hour thanks to the huge array of features Volusion packs in; many of which are likely to sit dormant for months until a sudden brainfart alerts you to their potential.

The Packages

Behold:

Volusion Review

Click to enlarge.

Problems I’ve Encountered

I expect I will get to grip with the following grievances as the software becomes more familiar. But that leaves a question mark hanging over the learning curve. How long does it take to get to grip with Volusion? I think you’ll need at least a week to learn this thing inside out. Even then, you’ll still be finding new functionality hidden four menus deep.

Some problems I’ve noted:

Shipping has been behaving randomly.

Perhaps the biggest problem – one that I’m still in conversation with support over – is the tendency for some shipping emails to get lost in the shuffle. I’ve had to send several customers their purchases manually. It would be mighty foolish to expect all orders to come in through 9-5 BST, especially with customers scattered all around the world, so I’d like this to be automated and foolproof ASAP.

I’m told that the issue is now fixed. Fingers and bollocks crossed.

Too many options?

I understand the need for flexibility on an ecommerce platform, and I’m admittedly biased from the viewpoint of a guy who only wants to sling his digital products. However, the number of options to get your head around in the configuration process may prove slightly overwhelming if you’re not a numbers man.

Just to add a product to the store, there are no less than 121 fields begging for your attention. Do they all merit the inclusion? It depends what you’re selling, but I’ve left a good 80% of my options empty.

If you’re buying Volusion with the sole intention of selling digital products, there’s a lot of information to digest that will never be relevant to your business, and yet you will still need to comb over it in case you miss something important.

Volusion could perhaps benefit from a modular approach. “Will I be shipping physical products?” If the answer is no, disable these four million extra options and Finch will stop drowning his neighbour’s kittens in dismay.

So, Volusion: Worth The Investment?

I shudder to imagine how many sales I lost with E-Junkie’s clunky interface and lack of marketing features. Volusion is exactly the opposite, and I’m optimistic that it’ll make a positive impact on my bottom line.

All things considered, the price is outstanding. I’ve started on the Bronze Package which is paid for with a single sale of my Premium Posts.

You can take a 14 day trial to setup your entire store on a demo server. Throughout the process, I’ve found the support team to be highly responsive and well worth their salt with the “We’re here 24/7” claims. I’ve had answers to my questions usually within 30 minutes of submitting a ticket. And I’ve been submitting a lot of tickets.

If you like what you see, upgrading to a paid package and putting the site live is relatively pain-free. It took me 5 days to go from a completed demo site to the public launch. A little longer than I expected, but worth it in the end.

I recommend taking Volusion for a trial spin if you’re in the market for a good shopping cart. It’s surpassed my expectations so far.

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Find The Bright Spots of Your Business

I’ve just finished reading Switch: How to Change Things When Change is Hard, and there’s one point in particular that resonated with me throughout.

If a task is too daunting, or your goals too distant, search for the bright spots and focus on what’s already working.

This is a simple but powerful concept of great significance to Internet Marketers. We are notorious multi-taskers. Our greatest fault is traditionally that we spread ourselves too thin and don’t see projects through to their conclusions.

Think of an SEO project as an example. In your head, you have a starting point – it might be the Google Keyword planner, or an exciting new niche you’ve heard about. And similarly, you have a final destination – typically a highly trafficked, super profitable web property that earns money while you sleep.

The hard part is travelling the road that connects those two destinations. More specifically, it’s the feeling of “What in the hell am I supposed to do now that I’ve launched this shit and I’m sick to death of it?”

Somewhere between defining our vision, and reaping the rewards of its fruition, we face problems; twists and turns that deter us from completing the project. The middle part – the long open road – is always the hardest.

To use the SEO project example, our open road might involve endless backlink building, content creation and keyword tracking. Much of this is laced with dead-ends and hours spent unproductively. The only way to finish these projects, to realise our vision, is to keep searching for the bright spots.

Ask yourself, “What is working? How can I build on it?

Maybe one of the pages on your site is whoring the majority of the traffic. In which case, can you isolate the variables that are fuelling its popularity? Is it being shared socially? Why is it being shared socially? How can you create more content that ticks the same boxes?

This flexible mindset of learning on the road is vital if you’re going to connect your launch foundations with the end vision of a prosperous money machine.

A fixed mindset rarely ever works in business, and certainly not where SEO is concerned. We are much more successful when we pinpoint the areas that are bringing us the most success, and adapt our work going forward.

This is a fault that has troubled me no end in the past. I have a habit of being too concrete with my processes, and not allowing user feedback or valuable data to manifest itself and shape a more productive strategy going forward. I’m a pretty stubborn bastard, and it’s probably cost me a lot of money.

Switch certainly struck a chord with my stubborn side. I’ve started to re-evaluate my career objectives and match them up to the bright spots of my current business model. It’s resulted in me culling two entire dedicated servers and dropping about 20 domains, but I’m pretty sure I’ve made the right decision going forward.

If you feel like your wheels are spinning in the tracks, and you can’t seem to inch closer to your defining vision, the easiest and most damaging attitude is to focus at what you’re doing wrong. It’s much more productive to find the bright spots and use them as a guiding light. Hinge your business around what’s already working. Focus on your strengths.

I really enjoyed the first half of Switch. It packs in a lot of useful actionable advice that I haven’t read in any other change bible (and I’ve read my fair share). The book loses its focus around the halfway point and descends in to more of a tribute towards the authors’ favourite social psychologists, which might go unnoticed and appreciated by some, but for others will feel like a Robert Cialdini overdose. Still, a recommended read.

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