1
My 2 Weeks in New York City & Indianapolis
2
4 Processes That Make Money for Affiliate Marketers
3
Premium Posts Volume 5 Available Now

My 2 Weeks in New York City & Indianapolis

Some thoughts, observations and brainfarts from my most recent trip:

NOTE: I actually wrote this post a week ago, but I’ve been trapped in bed ever since with fevers, migraines, hacking coughs and all kinds of nastiness. I feel like I’m finally recovered enough to sit at my desk and hammer the publish button. But, I’m not gonna lie, some grapes or a massive outpouring of public sympathy would be nice. I’ve got a hell of a lot of catching up to do in my inbox when I finally get back to work.

  • New York City really does feel like the center of the world. You can be walking aimlessly while stumbling in to celebrities, faces and events that are usually reserved for Hollywood and TMZ. There’s an incredible vibe in the city. I’m not sure I’d want to live in Manhattan, but I can imagine how inspiring it must be to work there.

  • New York also has the aura of people ‘making it happen’ at the height of their professions. Everybody is walking somewhere with purpose, you’re never more than a stone’s throw from some good hustling, and the city reeks of opportunity. If I lived in a small town in America, I would move here like a whippet to give myself the best career chances.

  • Visiting the 9/11 memorial is a surreal experience. It’s tough to bridge the disconnect between seeing the terrible events that unfolded on a television, and imagining them happening on the ground you’re standing on. I’d drunk multiple cocktails over lunch before getting to the memorial, but I sobered up almost instantly on reaching the entrance. There’s an aura to the site that brings you crashing to your senses as soon as you enter.

  • Tipping in New York City is messed up. I’m sorry, but it is. This made me laugh though:

    Tipping in New York City

    Wait, you’ve got a problem with our tipping? Then get the f- out, you limey prick!

    My problem with tipping in New York City is simple. It’s a massive pain in the balls. Should I tip 18%? 20%? 30%?

    Where I come from, tipping is a bonus for going beyond the call of duty. At the risk of sounding like Mr. Pink reborn, I should point out that I’m more than happy to tip in line with a foreign culture, even if I don’t agree with it. It seems that many employers in New York City adopt a policy of underpaying service staff (often below minimum wage) on the assumption that those workers will make the money back in tips.

    That’s not really a problem when you go out to dinner. You can just add the tip to your bill and have it whacked on the credit card. But Jesus mothershagging Christ, how many people require tips out here?

    There’s the guy who carries your bags, the guy who calls you a cab, the maid who tidies your room, the delivery guy who brings your pizza…. endless hoards of servicemen and women waiting to be tipped a fixed percentage, or a few dollar bills, for something that is nailed down in their job description. It shouldn’t be this way.

    I simply don’t have enough dollar bills in my wallet to tip every last act of service like it’s some kind of noble gesture I haven’t already paid for. When you pay for a hotel room, you expect somebody to deal with your bags. When you pay for a cocktail, you expect it to be made for you.

    I’m sorry New York City, but you’ve got it completely wrong when it comes to tipping.

    Pay your service staff a proper wage. Add a fixed 20% to every bill if need be. Pass that money on to your workers and allow me to reward them with a tip if and when they go beyond the call of duty. Don’t expect me to be reaching in to my pocket for dollar bills that don’t exist. I aim to charge my way out of this city on plastic, damn it!

  • That said, paying by card in America seems fucking dangerous. All this swiping nonsense strikes me as an open invitation to fraud and mass panic for anybody who’s lost a wallet. Chip and pin may not be as direct, but it’s a lot more secure.

  • I like how much more willing people are to talk to each other in America. You can get in to a lift and somebody will say “Good morning“. In England, that somebody is more likely to unravel a broadsheet copy of the Financial Times, smack you in the chops, and mutter something in to his coffee about ‘getting in the way’.

  • Americans are generally quite friendly to approach. I admire how you guys get on a plane and treat it as an opportunity to recite your life story to the guy in the next seat. It makes me feel pretty unsocial for wanting to plug in my headphones and go to sleep.

  • The Hotel Elysée has to be the nicest hotel I’ve ever stayed in. We had a huge suite, complete with balcony overlooking 54th Street Manhattan. The room even had a piano in it, which is a first for me. If you’re looking for a luxury stay in the heart of Manhattan, definitely check out the Elysée.

    Elysee Piano

    Elysee bed

  • Walking from the World Trade Center to 50th Street is not sensible tourism. I’m not sure why I thought a 4 mile stroll across Manhattan would be smarter than catching the subway, but 2 hours later, after shoving and barging my way through Times Square, I knew better. The adrenaline of just seeing Chelsea win the European Cup on penalties kept me going, but my shirt was soaked through with nervous sweat and titty-chaffing regret. Not a good look.

  • Why do the toilets in American ‘restrooms’ have a gap of about a foot at the bottom of each cubicle? What kind of privacy is that? You can see twisting, contorting feet and gray sweat-stained undies in the cubicle next to you. The thing is already half-built, right? Surely one more square foot of material can’t be too much to ask? I resent intimacy when it comes to ‘restroom’ design. Or is America so paranoid about terrorism that bombs are expected to be found in restaurants and bars?

  • “Downtown” Indianapolis reminds me of “Downtown” Des Moines. A couple of taller buildings and the occasional red light. And yet many locals are terrified of driving downtown because ‘the streets are so busy’. Very strange. I like the lack of crazy clueless map-waving tourists though.

  • Anybody scared of driving in America should definitely avoid driving in Europe, or worse yet, the streets of Cambodia. The only people who go driving in Cambodia are sadists with a fancy for Mario Kart.

  • What would an American make of Birmingham’s Spaghetti Junction?

    Spaghetti Junction

  • …or Swindon’s Magic Roundabout? I know you guys love those!

    Swindon Magic Roundabout

  • New York City is infinitely easier to navigate than London. Blocks of streets and nice orderly numbers are a good idea. It’s too bad London was designed for horse and cart or we’d be on that shit too.

  • Mad Men has to be the greatest show on television today. How awesome has Season 5 been so far? It’s nice to watch it ‘live’.

  • America does a much better job of selling through the television than we do in the UK. Ads seem to be catered for direct response. I have to admit, I did get a little sick of seeing commercials for every medical condition imaginable. Shouldn’t medical recommendations be left to a doctor?

  • TV advertisements for cars are insane out here. There’s no mention of the car’s full price, just the cost of getting it on finance (e.g. it’s yours for $289/month). How is that even legal?! It’s more relevant, I get that. But a pretty damning depiction of the debt culture that is shagging America as we speak.

  • Indianapolis has some of the most relaxed dress sense I’ve ever seen. I went to a wedding and was stunned to see a few of the guests turning up in plain t-shirts and shorts. Admittedly, it was hot as hell. But still. Is that… normal?

  • Indianapolis also has one of the weirder pieces of art on display in a city center. It’s called Ann Dancing, and it features a woman (Ann?!) gyrating in an LED display.

    Ann Dancing in Indy

    It’s amusing to hear tales of drunken Indy guys hitting on Ann for her shapes, especially the kick back down to earth from their friends. “Dude, she’s electronic. You’re not getting any.

  • Indy, like most places in America, does breakfast well. Stacks of pancakes, waffles and mega-omelettes… plus seemingly endless refills on whatever you’re drinking. It beats the crap out of my local Masterchef.

    Breakfast in Indy

  • Starbucks really does seem to have a monopoly on the coffee shop business in America. Here we have Costa, Caffe Nero and many other competing chains. In America, the closest competition to Starbucks is… the Starbucks on the next block. I fell in love with the Iced Caramel Macchiato on this trip.

  • Mass Avenue (where I was staying in Downtown Indy) has a bakery for dogs. I found it pretty mesmerizing. Freshly baked doggy treats that look just like the real human thing. I bought some for my pups, but they’ll be lucky if they receive them. The chances of me traveling 3000 miles without ripping in to a pack of strawberry kisses are slim.

  • Everybody speaks about America having a problem with obesity and over-eating. Maybe that’s true, but there’s no shortage of healthy options in the supermarkets if you go searching for them. The choice is amazing. And excellent value too.

  • Healthy options aside, Taco Bell is immense.

  • What’s with the attitude from taxi drivers in NYC? I asked for a ride to JFK (in rush hour admittedly), and his response was, “You better pay some good money. You don’t have cash? Yeah, you can pay by card but you’re pretty dumb for not carrying cash. Always carry cash. You better leave a real nice tip. This is rush hour. It’s busy. You’ll see. You leave some good money, alright?

    It furthers my point about tipping. Why should anybody receive extra for an agreed service when their attitude stinks of entitlement? I found myself longing for South East Asia where tips are seen as unexpected and generous rewards. One of the first things you notice about the service industry in Thailand is that people take great honour and enjoyment from serving their customers. It’s par for the service. And that makes it rewarding to tip somebody.

    In New York City, the sense of entitlement made me feel pretty uncomfortable at times. It’s intimidating for a tourist who doesn’t want to offend the local customs, and I can only imagine how confusing it must be for those from foreign cultures where tipping is actually frowned upon.

  • The New York Public Library is pretty damn impressive. The sort of place where you hide your Kindle for fear of disgruntling the Book Deities.

  • My girlfriend took a fencing lesson outside the library. She was praised for being particularly aggressive. “It’s good. It’s how you win,” said the instructor.

    I’m happy for her. So happy that I’ve decided to replace our cutlery with plastic.

    Fencing in New York

    Hotel Casablanca

  • I was mighty chuffed to finally meet a polar bear at Central Park zoo. I guess it’s not the same as seeing one in the wild, but I did manage to leave the scene with my balls in tact. Beggars can’t be choosers, right?

  • I also made it to the kid’s zoo for no other reason but to feed some goats. There are a million and one things to do in Manhattan, and I chose to spend $2 on the activity you can do for free in Wales every day. That either says a lot about my priorities, or a lot about my appreciation for the smaller things in life.

    But, obviously, not my appreciation for the 3 small kids I booted out of the way to get to the goats. They were expendable.

    Feed the goat

    Feed the goats

  • I find it amazing that so many people in the Midwest opt to build their own houses, often as a first step on to the property ladder. How lucky are they?! Designing and building your own home is a distant dream in London. I would love to be able to design a home from scratch. Unfortunately, the UK’s massive overpopulation makes that a rather expensive proposition. We’re lucky to design our own kitchens.

  • All in all, America is definitely one of my favourite places to visit. It has everything that I’m used to in London, but on such huge and often ridiculous scale. Besides a few skirmishes with taxi drivers, I found it surprising how friendly and welcoming most people were. In London, you sense people are mutually delighted to avoid eye contact. In America, you feel a much greater sense of camaraderie.

  • Next on my schedule of places to visit in America: San Francisco, California, Las Vegas, Chicago… Anywhere I’m missing?

  • CREDIT: Photos jacked from Lela London’s blog and iMac.

    Recommended This Week:

    • Don’t forget to subscribe to the FinchSells RSS feed. And if you don’t already follow me, add FinchSells to your Twitter.

    • Also be sure to check out Adsimilis, the official sponsor of Premium Posts Volume 5. Adsimilis is one of the most effective networks in the world for a CPA marketer to sink his teeth in to. They are particularly dominant in the dating vertical, with industry leading payouts. If you are a dating affiliate you need to be on Adsimilis. Simples.

    4 Processes That Make Money for Affiliate Marketers

    If you’ve read Premium Posts Volume 5, firstly, congratulations. You have some mighty fine taste. And secondly, you’ll be aware that I’m a big fan of focused concentration when it comes to getting campaigns launched.

    At the very start of Volume 5, I made it clear that you should avoid spending a single dollar on affiliate marketing until you can answer the following questions:

    What niche am I going to work in?
    What traffic source am I going to use?
    What demographics am I going to target?

    These are three pivotal questions. Answer them correctly and you’ll avoid the rather severe strain of throwing-shit-at-a-wallitis that most of us seem to be suffering from.

    If you can’t answer these questions, you are committing the same madness as a businessman without a business plan. It may work for a small handful of Delboys, but for most of us, unfocused concentration is a recipe for mediocre results.

    Affiliate marketing isn’t a skill in its own right. I prefer to think of affiliate marketing as an umbrella term for a group of professionals who are great at getting their noses dirty in other people’s business. Our defining quality is that we do a better job of generating customers than the companies we work for. That’s our ‘value creation’, our gift to the world.

    So, being honest with yourself, how much do you know about the companies you work for?

    I bet you know their payouts and EPCs, right? But what do you know about their customers and products? What do you know about their current marketing efforts, and most importantly, what can you do to help them?

    I believe success (or failure) depends on your ability to really nail the following processes:

    Demographic research – Understanding the people you’re marketing to.
    Offer research – Understanding the offers you’re promoting.
    Technical research – Understanding the conversion flow.
    Platform research – Understanding the traffic source.

    Finally, throw in a helpful dollop of good old fashioned common sense and basic maths.

    Note: Taking maths seriously will save you a lot of money in testing. When you can rule out campaigns by knowing intuitively that the maths don’t work, you’re doing it right.

    Let’s take a closer look at the four key processes above.

    Demographic research

    Are you the kind of marketer who slings products to fratboy college kids on Tuesday, only to be cold calling retirement homes on Wednesday? How many different demographics might we find in your crosshairs?

    The reality of understanding a demographic is that unless you are that demographic, you’ve got a lot of work to do.

    If you want to sell products to a foreign demographic, one that isn’t directly compatible with your own life experience, there are two ways forward.

    1. Use audience measurement tools to gain a better understanding of the demographic.
    2. Spend time in the trenches getting a feel for the demographic.

    Audience Measurement Tools

    I’m sure you’ve heard of these, right?

    They are crowbarred in to practically every conversation about affiliate best practices.

    Google Ad Planner – Yes, it belongs to Google. And yes, we still hate Google. However, bitchiness aside, Ad Planner is a pretty badass demographic research tool. Use it to dig under the fingernails of an affiliate offer’s existing audience.

    Quantcast – Affiliates love this site almost as much as they love talking about it. Quantcast has some excellent insights in to what a site’s audience might be interested in.

    I particularly like this example for Plentyoffish.

    POF interests

    What are POF.com users interested in? Oh, you didn't know?

    So, pretty much every niche in affiliate marketing…

    Compete – Kinda like Quantcast, but with the full honeybadger makeover. Pop-ups and upsells all over the shop. There’s good data nonetheless.

    Spending Time in the Trenches

    As much as I enjoy squirreling through small mountains of data, I believe the best kind of demographic research involves putting faces to percentages. You can’t hope to understand the mindset of your target audience if you haven’t looked beyond cold numbers.

    I know that most of the offers I’m likely to promote are either riddled with scandal, or part of a niche that has previously been riddled with scandal. It’s just the affiliate marketing way.

    Love it or hate it, you can learn a lot about a target market’s mindset by looking at the devastation of what has converted before.

    I guarantee that by spending 30 minutes checking out sites like Scam.com, your inpiration palette will be overflowing with juicy consumer concerns and possible reflex psychological triggers that stand in the way of a conversion.

    I know we’d all love to believe that our target market is a gigantic field of lambs waiting to be slaughtered, but these lambs have often been burnt before. Many times over.

    Those working in the weight loss niche know full well that the number one concern is how to distinguish yourself from the hundreds of other solutions that didn’t work.

    How do you manage such a feat? By spending time in the trenches!

    Use forums like Scam to gauge the public sentiment towards certain websites and verticals. Draw up a list of the primary concerns and make those points your challenge to rebuke. Your landing page should be an island of reassurance.

    Alternatively, for a really effective prod at your demographic, ask a friend or relative (one who ticks the right demo boxes. obviously) to take a look at your ads and landing page. Take notes on how they react to your creatives, where they click, where they stumble…

    Note: Don’t try this shit if you’re working in the adult dating market. Nobody reacts naturally to porn with their nephew taking notes behind them on a clipboard.

    Offer research

    I dedicated 25 pages to my process of offer research in Premium Posts Volume 5. It’s something you should take very seriously if you’re on a small budget, or… you know, if on some basic level, you value your money.

    Offer research involves scoping beyond the usual affiliate concerns. Yes, it’s nice to have payouts and EPCs documented in a spreadsheet, but understanding ‘what’s in it for me’ is not going to get you any closer to understanding the offer itself.

    If you get too creative with your campaigns, you may find yourself selling an angle that simply doesn’t exist – or isn’t compatible with the offer itself.

    All those “Would You Date a Soldier?” ads are redundant if you promote a dating site that has nothing to do with the military, especially if you make no attempt to bridge the angle on your landing page.

    Before promoting any offer, bombard your affiliate manager accordingly. Find out any information you can about the merchant. What types of leads are they looking for? Is there a certain demographic that is deemed ‘quality’ traffic? Does the merchant run any offers that you’ve already promoted?

    Grab the bigger picture by the balls. Just by looking at a campaign through the eyes of the merchant, you can focus your creativity on angles that are going to be viable for all parties concerned. This in turn will boost your quality score. Your value as an affiliate will increase tenfold.

    I don’t like wasting my money. Who does? Unfortunately, you will almost certainly spunk dollars up the wall if you fail to research your offers properly.

    Technical research

    Many affiliate marketers are speculators. They base decisions and optimizations on what sounds plausible in their heads. They turn a blind eye to the technical side of what is happening once their ads turn green.

    What happens when a user arrives on your landing page? Can you script the entire process from initial click to conversion?

    Understanding your conversion flow is priority number one if you hope to advance beyond speculation. How can you even begin to make informed decisions about a campaign if you can’t grasp the fundamentals?

    • What page does the conversion pixel fire on?
    • Do you get paid for a single opt-in? A double opt-in? A profile photo upload? A download, installation and ‘first play’?
    • What steps/interactions are required for the user to qualify as a lead?
    • Are there are agent-specific limitations on your campaign (e.g toolbars that require a certain browser)?

    If you can’t script your campaign from click to conversion, it’s time to bust out a notepad and make understanding the conversion flow a priority before you spend any more money on traffic.

    Platform research

    If you are new to affiliate marketing, or maybe just floundering hopelessly, here’s a simple pointer: commit to a single traffic source and stick with it. That traffic source might be Google, Facebook, Plentyoffish or an obscure platform that nobody gives a damn about. It doesn’t really matter.

    Once you commit to a platform, understand that it’s your duty to learn that platform inside out.

    If our jobs were limited to understanding somebody else’s product, we would all be out of work. It’s our knowledge of traffic sources and how to generate leads cost-effectively that keeps us in hot demand.

    Here’s a simple question. Where do you spend most of your advertising dollars?

    Got the answer to that? Now tell me why you’re better than 98% of the other advertisers using that platform.

    If you can’t claim to be in the elite 2% with a straight face, then you haven’t spent enough time researching, testing and understanding the platform. Until you make that effort, your net worth to the industry is microscopic.

    Mediocre knowledge of an offer + mediocre knowledge of a traffic source
    = Not going to be working in 2013!

    Excellent knowledge of an offer + excellent knowledge of a traffic source
    = Congratulations, you stand a chance. Not an entitlement to success, but a chance.

    Recommended This Week

    • Make sure you grab your copy of the newly released Premium Posts Volume 5. It’s perfect for anybody wanting to crack this industry on a shoestring budget.

    • Also be sure to check out Adsimilis, the official sponsor of Premium Posts Volume 5. Adsimilis is one of the most effective networks in the world for a CPA marketer to sink his teeth in to. They are particularly dominant in the dating vertical, with industry leading payouts. If you are a dating affiliate you need to be on Adsimilis. Simples.

    Premium Posts Volume 5 Available Now

    I’m pleased to finally unveil Volume 5 of the Premium Posts series.

    It’s called Maximum ROI Marketing, and it’s available now.

    Are you determined to make money online, but lacking the budget to compete with other top affiliates and big spenders? Maximum ROI Marketing is designed for you.

    This is a comprehensive collection of tips and tricks for anybody looking to grow an online business on a shoestring budget.

    Volume 5 reveals affiliate marketing strategies that are perfect for high ROI and rapid growth – from Plentyoffish and Facebook advertising, to the lucrative gaming market, to some non-affiliate ventures that are incredibly profitable. Maximum ROI Marketing will inspire you to get serious about turning your online dream in to a reality.

    Volume 5 also marks the biggest release yet in the Premium Post series. It clocks in with 117 pages and 21307 words of explosive marketing content, and the now trademark no-balls-barred style that could only come from this horse’s mouth.

    I’m excited for you to read it. I think there’s a little something for everybody, whether you’re looking for a trusted route in to affiliate marketing, or some inspiration to diversify your business and increase profits. Volume 5 covers a lot of ground.

    For the complete content listings, ordering information and much more – head over to Finch Premiums and bag yourself a copy.

    Important: Once you’ve placed your order, head to My Account and the file will be available for download. Not all emails go through straight away, but the file is instantly accessible from your account after payment.

    Premium Posts Volume 5 is sponsored by Adsimilis, one of the very best affiliate networks in the business. I’m delighted they came onboard to sponsor the posts, and I suggest anybody who isn’t already with them, go get signed up now!

    Copyright © 2009-.